Secret Menu Items: Starbucks employees might not mention the "secret menu," which consists of unofficial, customized drinks. You need to know the recipe to order them.
Free Refills: If you're a Starbucks Rewards member, you can get free refills on brewed coffee or tea during your visit.
"Short" Cup Size: There's a size smaller than "Tall," called "Short," which is not on the menu, but you can request it.
Baristas Make Mistakes: Baristas are human, and they can make errors in your order. Don't hesitate to ask for corrections if your drink isn't right.
Most Employees Don't Control Prices: Baristas usually can't change the prices or offer discounts. Corporate sets the pricing.
Off-Menu Syrups: Starbucks carries some syrups not listed on the menu, like toffee nut or raspberry. You can ask for them in your drinks.
Brewed Coffee Is Fresh: Starbucks ensures that brewed coffee is always fresh and typically brews a new pot every 30 minutes.